At Hyperios, we take the security of our systems, services, and client data seriously. We are committed to maintaining a safe and trusted digital environment. If you believe you have discovered a security vulnerability on our website, platform, or systems, we encourage you to report it responsibly.
1. How to Report a Vulnerability
If you identify a potential security issue, please notify us as soon as possible by emailing:
📧 it@hyperios.ai
Include as much detail as possible, such as:
- A clear description of the vulnerability.
- Steps to reproduce the issue (proof of concept, if available).
- Any potential impact you believe the issue may cause.
2. Our Commitments
When you report a vulnerability in good faith and in accordance with this policy:
- We will acknowledge receipt of your report promptly.
- We will investigate the issue and keep you updated on our progress.
- We will work to resolve confirmed vulnerabilities in a timely manner.
- We will not pursue legal action against you if your activities remain within the scope of this policy.
3. Guidelines for Researchers
To ensure responsible disclosure, we ask that you:
- Do not exploit the vulnerability for personal gain or malicious purposes.
- Do not access, modify, or delete any data that does not belong to you.
- Do not disrupt or degrade our services.
- Give us a reasonable timeframe to investigate and fix the issue before making any public disclosure.
4. Scope
This policy applies to vulnerabilities found in:
- Hyperios’ official website www.hyperios.ai
- Any digital services or platforms owned and operated by Hyperios
Out of scope:
- Third-party services integrated with Hyperios (please report these directly to the relevant vendor).
- Social engineering, physical security, or denial-of-service (DoS/DDoS) attacks.
5. Recognition
While we do not currently operate a formal bug bounty programme, we appreciate and may publicly acknowledge individuals who responsibly disclose vulnerabilities in accordance with this policy.
6. Contact
Hyperios – Security Team
📧 it@hyperios.ai 📍 Level 5, 51 Bras Basah Road, Singapore 189554
